Building Organizational Citizenship Behavior (OCB) Through Job Satisfaction, Work Environment, and Work Loyalty

Abstract

Purpose: This study aims to describe the influence of job satisfaction, work environment, and work loyalty on Organizational Citizenship Behavior (OCB) among employees of PT LAMOTA.

Method:The research involved 82 respondents selected using the Slovin formula. The data analysis techniques included data quality testing, classical assumption testing, multiple linear regression analysis, and the coefficient of determination.

Finding:The results show that job satisfaction has no significant effect on OCB. The work environment has a significant positive effect on OCB. Work loyalty is also found to have a significant positive effect on OCB.

Novelty:The novelty of this study lies in its simultaneous examination of job satisfaction, work environment, and work loyalty as predictors of OCB within the context of PT LAMOTA, a setting that has not been widely explored in previous studies.